Vophone Features

VOPHONE IS SMART VOIP – WORKING WITH YOU AND FOR YOU.

A BUSINESS PHONE SYSTEM THAT THINKS, REMEMBERS AND ASSISTS YOU TO DO MORE IN LESS

TIME AT LOWER COST.

 

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WHAT CAN YOUR PHONE SYSTEM DO?

THE CRB SYSTEM

CUSTOMER RELATIONSHIP BUILDING FROM VOPHONE

When a customer calls VoPhone welcomes them – by name – every time. Upload your database or capture it as you go, your customers get personalized treatment rather than a path to a redundant, time-wasting phone tree. Customer care that starts with the first call, so they feel important and you make an impression that your competitors can-t. VoPhone.

VOPHONE ITRACK

INTELLIGENTLY TRACK YOUR CUSTOMERS’ TELE-STEPS

Make it easy to do business and put an end to starting every call at Square One. VoPhone remembers who they talked to last and spares them receptionists, waits, forwards and misdirected calls to folks that can’t help. Instead of a phone system that frustrates them and has them looking elsewhere, iTrack keeps them engaged, pampered and happily onboard.

SMART SCHEDULE

JUST TELL VOPHONE YOUR HOURS AND AVAILABILITY AND RELAX.

Knowing your schedule is only the beginning. VoPhone also knows your business hours, when you work and when you’re available. Better yet, when you want to work, when you don’t – even who’s available when you aren’t. Jot it down, set it up in 10 minutes, and change routing along with your easily customized message anytime – no tech required.

RING RANK

TREAT HIGHER PRIORITIES LIKE HIGHER PRIORITIES.

Calls, like customers, aren’t created equal. There are clients and there are clients. VoPhone lets you rank your customers by level of importance. You won’t neglect a hot prospect or be trapped with a cold one. From Hot to VIP, Warm, Cold or Block, this uniquely cool feature is truly an unfair advantage: Be on the phone with the call that matters when it matters most.

MEET PAM

PERSONAL ATTENDANT MESSAGING SYSTEM

VoPhone gives you PAM, your Personal Attendant Messaging System, at no additional cost and PAM is ready to work. Let her manage your custom pre-recorded message or precisely tailor what you’d like callers to hear if they’re waiting – Beatles to Beethoven. Whatever you need, whenever you need it, ask PAM, she’s ready help you make the best impression.

YOU’VE GOT FRIENDS

VOPHONE MAKES IT EASY TO INVITE THEM ALL!

Facebook, Outlook, SalesForce, Twitter, LinkedIn and more – if you don’t see it, let us know. We’re more than happy to integrate more services into what’s only the beginning of your Black Box Rolodex. VoPhone technology is ready to help you connect more effectively and add value to an existing service and increase the fun for employees and customers.

YOUCONNECT

ANY DEVICE WITH AN INTERNET BROWSER IS VOPHONE FRIENDLY.

From your desk phone, computer, mobile, tablet or laptop, with VoPhone you’re good to go; connected, informed and ready. You’re no longer chained to your desk, go where you want to go and be where you want to be, even if it’s working when you’re playing. Using your smart device, VoPhone empowers you to do more and do it on your terms.

GOVO

THE MORE YOU KNOW, THE MORE YOU ACHIEVE.

Knowledge is power and the more you know the more you can sell. VoPhone helps you by telling you who’s calling – and why – before you even answer. So you won’t need files, to rifle through emails or reshuffle sticky notes. By tracking all calls in and out you have all you need when you answer. Another unfair advantage from VoPhone and more to come.

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